Privacy Policy: Data Security & GDPR Compliance

At Cuevo, we believe in transparency and the protection of your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.

1. Information We Collect

When you interact with our platform, we collect various types of information to provide and improve our services. This includes personal information you provide directly to us (such as your name, email address, and billing information) as well as usage data collected automatically as you navigate our platform.

Additionally, any media or documents you upload to Cuevo for processing are strictly encrypted and used exclusively to generate your requested video outputs. We do not use your proprietary content to train our foundational models without explicit opt-in consent.

2. How We Use Your Information

Your data is primarily used to operate, maintain, and provide the features of our cutting-edge AI video platform. We use your information to:

Process transactions and send related information, including confirmations and invoices.
Respond to your comments, questions, and customer service requests.
Communicate with you about products, services, offers, and events offered by Cuevo.
Monitor and analyze trends, usage, and activities to improve our rendering infrastructure.

3. Data Security and Retention

We implement state-of-the-art security measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All data is encrypted in transit and at rest using AES-256 standards.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

4. Third-Party Sharing

Cuevo does not sell your personal data. We may share your information with trusted third-party service providers solely for the purpose of operating our business, such as cloud hosting providers and payment processors. These partners are bound by strict confidentiality agreements.

5. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our privacy team at [email protected].

1. Information We Collect

2. How We Use Your Information

Your data is primarily used to operate, maintain, and provide the features of our cutting-edge AI video platform. We use your information to:

Process transactions and send related information, including confirmations and invoices.

Respond to your comments, questions, and customer service requests.

Communicate with you about products, services, offers, and events offered by Cuevo.

Monitor and analyze trends, usage, and activities to improve our rendering infrastructure.

3. Data Security and Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.